Frequently Asked Questions
What Makes Outshine Solutions Different From Competitors?
Service: All of our work is guaranteed and we make using our service absolutely seamless. From the time you call in for a quote to the time you pay for your invoice, everything is made easy for you.
People: Everyone at Outshine Solutions is carefully selected. Our company culture attracts like-minded people that are genuinely excited about what we do and who we are. Our team is paid above industry standard because we believe happy employees produce excellence.
What Services Do You Offer?
We are pleased to offer our high level of professionalism with all of our services including:
- Exterior Window Cleaning
- Interior Window Cleaning
- Gutter Cleaning
- Pet Waste Removal
What Areas Do You Serve?
We are proudly based in Edmonton, Alberta. We also proudly service surrounding communities including Saint Albert, Sherwood Park, Spruce Grove, Beaumont, Leduc, Nisku, Devon, and Morinville.
How Can I Prepare For Cleaning?
Make sure the areas where our team will be working is free of items such as patio furniture and small potted plants. If we are cleaning interior windows, we ask for all delicate items to be removed from the window sills. If you are having your exterior windows cleaned, we ask that you remove all screens before our arrival so our crew has access to exterior glass.
Do You Offer Discounts For Re-Occurring Services?
We offer service plans which will save you a large chunk of change! Feel free to ask about them.
Do You Accept Credit Cards?
Yes we do! Our client portal makes paying invoices as easy as ever from wherever you may be. Alternatively, you can pay by credit card at the end of each service.
How Often Should I Clean My Windows
The answer will depend on a few factors, such as how quickly your windows get dirty, how much your budget is, etc. However, as a general recommendation, we usually advise a window cleaning every six weeks minimum to keep your windows in a good state. Contact us today so we can help you determine the perfect schedule.
How High Up Can You Go For Window Washing
As you’ll understand, we want our team to be as safe as possible when window cleaning. Therefore, we will clean up to three stories high on any property. We use a water-fed pole and completely purified water to achieve perfect, smear-free results every time. We can also clean the inside of the glass for a crystal clear finish.
Do You Clean Both Sides Of The Glass
We do! The condition of your windows on the inside is just as important as the condition on the outside. After all, you want to be able to enjoy your view as well as let the light in. We clean both sides of the glass if requested and leave you with a crystal clear finish.
Do You Clean The Tracks Too?
Absolutely! The tracks are often forgotten about when it comes to cleaning. However, they are an essential part of the window cleaning process. Removing all the dirt and dust that builds up in the tracks means the windows stay cleaner for longer, and there is far less dust circulating in the air around your home.
My Home Is Three Stories. Is This A Problem?
Not at all! At Outshine, we clean windows up to three stories high, so you are included! We use a water-fed pole and deionized water, which is effective and environmentally friendly. Using this method, we can reach up high while still providing fantastic results.
You're In Good Hands!
We want you to know
We are committed to your happiness
Fast
Quotes
Great
Prices
Licensed
& Insured
100%
Satisfaction
Warrantied
Service
Top
Rated